Uninterrupted Technical Support
Technical Support & Help Desk Solutions
As your business grows, the demands for technical support grow as well. Bank-rolling an in-house Help Desk team can be cost prohibitive. Technical support outsourcing from INC Tech is a robust solution. We will provide your business with affordable and effective Technical Support with a dedicated and experienced team of professionals.
Our Help Desk experts handle all the unexpected, day-to-day network maintenance challenges that prevents your business from delivering in a timely manner. We support everything—from providing proactive troubleshooting to updating popular desktop applications to solving computer software and hardware issues. At INC Tech, we are available 7 days a week—because problems happen on weekends too.
As part of our Managed Care Services, you will have uninterrupted, instant access to knowledgeable IT support. Computer network and software issues will no longer stand between your company and winning a valuable client or making a sale.
At INC Tech, our services are performed by certified computer experts who deliver reliable, timely IT and help desk support to help you maintain high standards in productivity and customer service. Outsourcing with INC Tech can be more cost effective than staffing an in-house network maintenance team.
We offer a wide range of Help Desk services based on the demands of your business – there is no cookie cutter package that we make you conform to. Resolving computer and technology-related issues on your own is too time-consuming, our technical support help desk service is the perfect solution for your small or medium-sized business operating pains.
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- Network Security
- Network Support
- Network Monitoring
- Server Installations
- Server Upgrades
- Network and Server Repair
- Network Backup
- Server Support
- 7 days/week troubleshooting
- Phone, e-mail & ticket support
- Remote live support & training