Outsource IT – Why Outsourcing Makes Sense
Avoiding Employee Expenses
Hiring an IT professional can be very expensive when you consider all the payroll related expenses including: management oversight, training, health insurance, employment taxes, retirement plans etc. When you run a small or mid-sized business, if you outsource IT functions, you can save a larger percent of your profit. By outsourcing non-core business functions, you can spend your capital funds on items that are directly related to your product or your customers.
Compliance & Security
Are you HIPAA compliant? Is your firewall current? Do you have a DMZ installed? When did you last audit your Workstations and Servers? If you take credit cards online – has your company implemented PCI security standards? Accepting online payment in many forms including: Credit and Debit Cards, Gift Certificates, E-Checks, Wire Transfers to name a few require due diligence and tighter standards. Outsourcing to specialists helps to minimize the risks associated with maintaining client data, credit card numbers and sensitive information.
Avoid Front End Costs
When you outsource IT functions, you avoid investing a large amount of money on the front end. For example, you will have to pay for a computer, an office, a desk, a phone and other tools that the IT professional will require to do his job. You will also need to pay for health insurance and other benefits to have him on staff. By comparison, when you outsource the tasks, the IT professional is expected to take care of all of this on his own.
Outsource IT, Maintain Corporate Focus
We are all familiar with the failures related to trying to be a “jack of all trades”. A majority of CFOs in a survey said that they prefer to outsource everything that is not part of their core business model. Focus on what your company does best, and provide the infrastructure support to not distract from your focus.
Provides a Well-Rounded Solution
Only one IT professional usually has some strengths and weaknesses, instead with outsourced IT, your company will benefit from the collective experience of a team of IT professionals. At INC Tech, we offer IT specialists in areas related to websites, security, email solutions, hardware etc. Our IT staff has industry training and certifications as well.
Frees Up Internal Resources
If you have someone in your office who happens to be handy when a computer crashes, but they were hired to be a sales person. The time they spend tinkering with computers is time away from making sales.
Lack of Bandwidth
Outsourcing security functions appeals to small and midsize shops in particular because their resources are often already stretched thin and most lack the bandwidth to adequately perform security functions. Cyber security is a continually shifting landscape and it is a full time job to stay on top of the latest threats.
Cyber security is a very specialized field. Done incorrectly, it can cripple a business in the short term and the long term. When things go wrong, the blame often falls on the corporate decisions makers – even if they were not the ones that clicked on a virus link or browsed a compromised site. (see illustration)