How Managed IT Services Help Your Achieve Digital Transformation

Managed IT services from INCTech provide stability and reliability in the era of digitized business operations.

In recent years, both the technology and mainstream press have been abuzz with talk of a digital transformation. For those who don’t know yet, the term digital transformation means using the full range of new technology, like mobile devices, Internet of Things (IoT) devices, and cloud computing services to increase the efficiency of businesses.

Managed IT services from INCTech provide a strong foundation for the digital transformation process. We’ll sit down with your stakeholders, learn about your business and goals, then design a road map. Having INCTech as a partner saves you time, money, and ensures that your transformation is a resounding success.

How INCTech Helps Simplify Digital Transformation at Small and Midsized Businesses

Successfully super-powering your business with the latest technologies is a complex affair, requires proactive, vigilant management and maintenance of your entire network. As an award-winning managed IT services provider, INCTech can help facilitate digital transformation in a few important ways.

Managed IT services that translate into bottom-line, digital transformation benefit

Optimize Productivity and Efficiency

The primary reason that businesses are attracted to digital transformation projects is to improve inefficient processes that are wasting your time and money. Digitized workflows help you reduce your dependency on paperwork, facilitate collaboration across different teams and departments, keep better track of work progress and goals, collect valuable business data, and more.

There are many ways that managed IT Services from INCTech help ensure digital productivity:

• 24/7 Network health monitoring
  Network downtime sometimes strikes at the worst times, right before a major deadline or just as your team is approaching a critical juncture. We help eliminate those concerns by watching over your technology and proactively taking steps to remediate those issues before they harm productivity
• Back-up and disaster recovery (BDR) solutions
  Businesses today need reliable back-up and disaster recovery services in place in order to safeguard their investments and ensure strong, long-term prosperity. The INCTech team has almost two decades of experience deploying BDR solutions at businesses, helping them protect critical data.

It’s important to understand that digital transformation doesn’t have a single definition. Much like a sound cybersecurity strategy, your digital transformation initiatives must be customized to the needs and goals of your company to be effective. That’s why we encourage any business that’s curious about digital transformation to reach out to the INCTech team with their questions.

Digital Transformation Means a Better Customer Experience

A central concept of digital transformation is the customer experience. Having a leading managed IT services provider like INCTech in your corner, helping guide you through the digital transformation process, is one of the best ways that you can start to immediately offer a more stable, enjoyable experience to your clients.

• Eliminate technology inefficiency and improve the uptime of customer portals
• Unify the management of mobile devices, providing clients with greater access to support
• Streamline customer service and HR processes with the latest technologies

Some small and midsized businesses owners think that digital transformation is only for large enterprises, but nothing could be further from the truth. Digital transformation may be even more important for smaller organizations, as employees at smaller organizations are more likely to be wearing several hats and over-burdened with inefficient business processes.

Research from the SMB Group found that 3/4ths of all small businesspeople agreed that digital technology is changing how they do business.

A Better Experience for Your Staff

Maximized uptime and availability isn’t just great for your customers, it’s also good for your employees as well. When your computer systems go down, not only are you are you losing productivity and revenue, but your employees start to lose faith in your company, which can lead to staff disengagement and eventually employee churn.

Having INCTech as a digital transformation partner helps ensure contented staff in the new, digital era:

• Attract and retain top-notch talent with cutting edge tools
• Create a unified work experience across devices or locations
• Offer more flexible work arrangements by combining mobile and cloud computing
• Optimize employee engagement and drive increased productivity

INCTech is a Trusted Digital Transformation Expert for Small and Midsized Businesses

While most of the digital transformation technologies hold a lot of promise, they must be approached correctly. According to research from McKinsey, 70% of digital transformation projects fail to deliver on their intended promise.

There are several reasons why, but some of the most important ones include:

• Lack of qualified talent
• Failure to properly identify digital transformation goals
• Cultural impediments

With nearly 20 years of service to the business communities in Southern California and Michigan, INCTech has helped countless businesses address similar concerns in the past. If your business is eager to get started on a new digital transformation project and would like an expert to help guide you through that process, we encourage you to reach out.

Our friendly team is ready to answer your questions and smooth your path to a digitized future! Contact us or call us any time at 800.333.2989.